Below you'll find answers to the questions we get asked the most about the Fenêtre Capture Tool.
Why are my keyboard shortcuts not working?
Some versions of Windows 11 override the standard Fenêtre Capture Tool key shortcuts. Go to your device settings> accessibility> keyboard to turn 'Use the Print Screen key to open screen capture' off. Alternatively you can also set up a different key combination to active the Fenêtre Capture Tool.
How do I take a screenshot?
The standard key shortcut is Ctrl + PrtScn but you can configure your own hotkeys to capture a selected area, your entire desktop, your active screen, or your active window. View the full tutorial here.
How can I make a screenrecording?
The standard interface shows you 3 options for screen recording, select the option that meets your recordign requirements: region, active screen or fullscreen. Press the record button or ALT + R to start recording. If you want to stop the recording you can either pause or stop recording. View the full tutorial here.
How do I make a screenrecording with audio?
Once you chosen your recording option you can use the audio options in the top bar. Select which audio to record by checking the 'Record output audio' and 'Record input audio' boxes. If these options are checked you will see the volume settings for the audio recording.
Does the Capture Tool work on Windows 11?
Yes, it does. We've tested the capture tool to work correctly on Windows 11. Microsoft has made changes to the hardware requirements for Windows 11, but app compatibility is set to remain the same. When your upgrade to Windows 11 becomes available, all the apps you have installed will remain. The app is also still compatible with Windows 10.
How can I configure the hotkeys?
Currently there are six capture options in the menu, if you want to reassign the hotkeys you can do so by pressing on the little edit key next to the corresponding action and then holding down the desired key combination. If you want to restore the hotkey to default press on the reset icon.
How can I find the screenshots I have taken?
You can easily store your screenshots on your computer. By default it is set to "\Pictures\Fenêtre Capture Tool\Images". You can also select another default folder in the capture settings.
Can I edit a screenshot before saving it?
Yes, that is possible, the Capture Tools allows you to edit and annotate before saving the image.
What file formats does the capture tool support?
The Capture Tool allows you to export images in the PNG format and video files in MP4 and GIF format.
What integrations does the capture tool offer?
The Capture tools allows integration between Microsoft Teams and Outlook. To connect you simply just log in with your Microsoft account.
How is the quality on different monitors?
The Capture Tool is tested and optimized for multiple monitors with different resolutions and zoom settings. So, working with two different screens with different resolutions is no problem.
What are the system requirements?
The Capture Tool is available for systems with; Windows 7, Windows 8, Windows 10 and Windows 11.
How do I blur or pixelate screen captures?
Once you have captured an area the editing menu will appear, here you can select the blur, pixelate or block options from the bottom row to obscure private information that you do not wish to share. Giving you a clean, presentable and safe-to-share screen capture. Read more about the Fenêtre Capture Tool privacy options.
How do I annotate screenshots?
Once you have selected the area you want to take a screenshot of you can start annotating. This allows you to edit the image even before saving it, ensuring you’ll never waste precious storage. The annotation functions of the Capture Tool are user-friendly but advanced. You can edit your screenshots instantly with several handy functions.
- Easily add text, arrows and outlines
- Indicate consecutive steps with automatic numbering
- Highlight important passages
- Use the unique arrow with text function to insert an arrow and an explanation in one action
- Make sure your screenshots are AVG proof by making confidential data unreadable with the blur function
How do I annotate videos?
Once you have selected the area you want to record you can choose to annotate before, during or after recording. By pausing, annotating with the desired functionality and resuming you can annotate the perfect video in one go.
What is the maximum file size the capture tool can process?
The Capture Tool currently supports files of up to 100 MB.
How does the in-app editor work?
The Capture Tool has a function that lets you open a separate window where you can specifically edit an image or recording. This allows you to make screenshots and recordings as you go and edit them all later. It is even possible to edit all the screenshots and recordings at the same time.
Why is the Capture Tool free? Is there a hidden fee?
You may think that there is a catch to our ‘free’ software but there really isn’t. We originally developed the Capture Tool as a special gift for our customers. Their enthusiasm made us decide to offer the tool to everyone for free.